PROCESS

STEP 2: GETTING THE PROCESS RIGHT

Question 8:  Are there statutory processes to follow?

Question 9:  What does the duty of fairness require?

Question 10:  Who needs to be heard?

Question 11: Will the decision-maker be seen to have an open mind?

Question 12:  What has been promised already?

Question 13: Will privacy rights/personal information be managed properly?

Question 14: How quickly should the decision be made?

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